Built for travel shops, tour & transfer operators

Booking & operations software for travel, tour and transfer companies

Public booking, a full ops dashboard, reseller agents, referral affiliates and a channel-partner API — running on your own booking site in minutes.

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3 operators onboard6,893 bookings handled

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Everything you need, nothing you don't

Built for how operators actually work

Four modules deep, from the first booking to the last payout — every one of these is live in the product today, not on a roadmap.

Booking & operations

Routes & scheduling

Routes, vehicles, recurring departures — generate weeks of trips in one click, plus one-off special events with their own pricing.

Manifests & check-in

Live passenger manifests grouped by agency, and a camera-based QR check-in scanner for every departure, updating in real time.

Private charters

A full charter pipeline — inquiries, quotes, crew assignment, optional extras and invoicing, start to finish.

Tours

Day-trip add-ons with their own inquiries, scheduled departures and partner cost tracking — sit alongside transfers, not bolted on.

Fleet & maintenance

Boats and vehicles, recurring maintenance schedules, and repair requests — an approved repair auto-creates an expense.

Staff & shift scheduling

Weekly rota with repeating shifts — set it once and it keeps generating itself, visible to staff on their own mobile app.

Growth & revenue

Agents & affiliates

Reseller portals with commission tracking, plus referral links with cookie-based attribution — each with their own rate.

Channel partner API

A REST API for OTAs like 12Go Asia and Booking.com — routes, live availability, bookings and cancellations, key-scoped per partner.

Reporting & payouts

Revenue by channel, agent invoicing, and an affiliate payout ledger — always up to date, exportable when you need it.

Custom report builder

Build your own report from any combination of routes, channels and date ranges — save it, don't rebuild it every month.

Expense tracking

Submit, query, approve and pay expenses from the field or the desk — flows straight into net-profit reporting.

Loyalty & incentives

Points-based rewards that keep repeat customers booking direct instead of through a reseller.

Payments & integrations

Card payments via Stripe

Live or test-mode checkout, handled end to end — no separate merchant account to wire up.

PromptPay & bank transfer

The way Thai customers actually pay — a real QR code at checkout, or a manual bank transfer with proof of payment.

PayPal & custom gateways

PayPal out of the box, or wire in whatever payment provider your market actually uses.

Agent credit terms

Let trusted agents book now and settle later against a running account, instead of paying per booking.

18 languages built in

English, Thai, Chinese, Burmese, Khmer, Lao, Vietnamese, Japanese, Korean and 9 more — every screen, for every staff member. Customer emails and e-tickets stay in the language you choose.

In-app AI help

A help button on every screen that answers from your own product knowledge — pricing, permissions, how a feature actually works.

Your brand, your platform

Full white-label branding

Your logo, colors, font and tone — live on your own booking site, invoices, e-tickets and emails.

Multi-tenant from day one

Every operator gets their own slug-scoped site, data and team — fully isolated, one platform underneath.

Mobile-first & installable

A fast, responsive booking flow customers can install straight to their home screen — no app store required.

Add-on

Create your own mobile app

A branded app for customers and staff — booking and push notifications for guests; manifests, check-in and shifts on the go for your team.

Role-based staff permissions

Admin, Manager, and per-person staff access down to the module — a check-in agent sees check-in, not your P&L.

Tenant-scoped feature flags

Turn a whole module on or off per operator — every plan gets exactly the surface area it's paying for.

Running your own referral program? Affiliates get a link, you set the commission & cookie length.

Connects with

StripePromptPayPayPal12Go AsiaBooking.comBank transfer

See these features running for real

Jump into a live demo pre-loaded with real routes, bookings and reporting.

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On the phone

Your whole operation, in a pocket

Two apps come out of the same system: one your crew run the day on, one your customers book from.

For your team

A phone-shaped app for the people on the pier — not a shrunken dashboard. Each person sees only what their job needs.

Today’s manifests and passenger lists
Scan a QR to check a guest in — the manifest updates live
Take a walk-in booking and payment at the counter
Shifts, repair reports with photos, and expense claims

For your customers

Your booking site installs to a phone home screen like an app — your name, your colours, no app store and nothing to download.

Book, pay and get an e-ticket with a QR code
Look up a booking by reference, any time
Loyalty points and tiers that keep them coming back
Runs on iOS and Android from one install link

See the install page Try the live demo Included free on Scale · $25/month add-on on Growth

About TravelDesk

Built for the people running trips, not just the people booking them

TravelDesk started with a simple frustration: boutique travel shops, tour operators and transfer companies across Thailand and SE Asia were stuck juggling spreadsheets, WhatsApp bookings and paper manifests, while the software built for the rest of the travel industry never quite fit how they actually work. We built the platform we wished existed — booking, operations, agents and reporting in one place, live on your own site in minutes.

Our mission

Give every travel shop, tour operator and transfer company — from a two-person family business to a multi-branch operation — the same booking and operations tooling the big platforms take for granted.

Where we started

On the water in Koh Phangan & Koh Samui, working directly with transfer operators — before expanding to serve tour operators and travel shops across Thailand & SE Asia.

Team

Mathew Dunn

CEO

Sets the product direction and works directly with operators to make sure TravelDesk fits how a real travel desk actually runs.

Chris Heymann

CTO

Builds and runs the platform end to end — from booking and payments to the infrastructure that keeps every operator's site online.

Mark Barry

Director

Twenty years leading hotels and resorts across the region, and the trusted advisor operators call on for how TravelDesk should actually fit their business.

Have your booking site live today

Free to start — no card required. Bring your own routes, trips and schedule.

Start free See a live demo