Privacy Policy
Last updated 2026
This page is provided in English, which is the governing version.
1. What this covers
This policy explains what information Phangan Tide Co. collects when you book or manage a booking on this site, and how it's used.
2. Information we collect
Contact details (name, email, phone), passenger information (names, passport/ID numbers where required for the manifest, date of birth), and payment status — we don't store full card numbers, that's handled by our payment provider.
3. How we use it
To create and manage your booking, generate the passenger manifest for check-in, process payment, and send booking confirmations and e-tickets.
4. Who it’s shared with
Information is shared with Phangan Tide Co.'s staff who operate the transfer, and with payment processors to complete transactions. We don't sell personal data to third parties.
5. Data retention
Phangan Tide Co. retains booking and passenger records for as long as needed for operations, accounting and legal record-keeping. You can request deletion of your account at any time.
6. Cookies & tracking
This site uses cookies to keep you signed in and, where applicable, to attribute your booking to the referral link or agent you came through. No third-party advertising trackers are used.
7. Your rights
You can request access to, correction of, or deletion of your personal information by contacting Phangan Tide Co. using the details on this site.
8. Security
We use industry-standard measures to protect your data, including encrypted connections and access controls limiting who can see booking and passenger information.
9. Changes to this policy
We may update this policy from time to time. We'll post the updated version here with a new "last updated" date.
10. Contact
Questions about this policy or your data? Contact Phangan Tide Co. directly using the details on this site.